iPod Tips and Tricks

Syncing Applications

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You can purchase and download applications for iPhone and iPod touch from the iTunes Store using iTunes on your Mac or PC or using the App Store included with iPhone 2.0 software on iPhone or iPod touch. For information about syncing applications in iTunes, review the information below.

Syncing applications purchased in iTunes to iPhone or iPod touch:

When applications are purchased from the iTunes Store using iTunes on your Mac or PC, they are downloaded to the Applications section of you iTunes library as shown below.
Note that iTunes 7.7 or later is required to purchase applications from the iTunes Store.

To sync applications purchased on your Mac or PC to your iPhone or iPod touch follow the instructions below.

Connect your iPhone or iPod touch and open iTunes.

Verify that your device is running iPhone 2.0 software or later. To do this, select the device in the devices section on the left hand side of the iTunes window and view the information in the Summary tab. If your device has an older version of software, review support document HT1414 to learn how to update it.

Select the Applications tab and choose to either select all applications or selected titles as shown below:

Click Apply in the lower right hand corner of the iTunes windows after making your selection to start syncing.

If you delete an Application from your iTunes library, the next time you sync your iPhone or iPod touch with that computer it will be removed from the device.
If you delete an application from your device, but not from your iTunes library, it will be synced back to your device the next time your connect to iTunes.

When applications are purchased using the App Store on iPhone or iPod touch, they are downloaded directly to the device and are immediately usable. These applications can be synced back to your iTunes library with iTunes 7.7 or later. Simply connect your iPhone or iPod touch to the iTunes library where you normally sync and iTunes will ask you if you would like to transfer the purchases made on your device to your iTunes library as show below. The applications will be stored in the Applications section of the iTunes library.
Note that if your iTunes library is not authorized with the iTunes Store account used to purchase the application on the device, the application will not be transferred to the iTunes library but will not be removed from the device.
If you delete an Application from your iTunes library, the next time you sync your iPhone or iPod touch with that computer it will be removed from the device. If you delete an application from your device, but not from your iTunes library, it will be synced back to your device the next time your connect to iTunes.

If you normally sync applications to your device from one computer and then connect it to iTunes on another computer, iTunes will not attempt to sync applications from that library. Applications can only be synced from one iTunes library. If you are connected your iPhone or iPod touch to an iTunes library that you don't normally sync with, you can still transfer purchased applications from the device by choosing File > Transfer Purchases in iTunes.

MobileMe Setup

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1. Sync your iPhone or iPod touch with iTunes:

Download and install the latest version of iTunes.

Make sure you’re using the latest version of Mac OS X Leopard (10.5.5) or Tiger (10.4.11). To check for updates, choose Software Update from the Apple menu.

Make sure you’re using the latest version of iPhone or iPod touch software (2.1). To check for updates, connect your iPhone or iPod touch to your computer, go to the iTunes summary tab and click “Check for Update.”
If you have a new iPhone or iPod touch, skip to step 2.

Otherwise, follow these steps to sync with iTunes:

With your iPhone or iPod touch still connected to your computer, go to the iTunes Info tab.
Click the checkboxes to sync Address Book contacts, iCal calendars, and Safari bookmarks.

Click Apply, then click Sync.

Make sure that the contacts, calendars, and bookmarks from your iPhone or iPod touch are now on your Mac. Open Address Book, iCal, and Safari on your Mac to check the contents.

2. Sync Your Data with MobileMe:

In System Preferences, select MobileMe and sign in. If you see the .Mac logo instead, select .Mac and sign in. Follow onscreen instructions if they appear.

Click the Sync tab. Click the “Synchronize with MobileMe” checkbox and select a sync interval.
For the most frequent updates, choose Automatically, which syncs with MobileMe every 15 minutes.*

Click the checkboxes for Contacts, Calendars, and Bookmarks.

Click the Sync Now button.

Make sure that your contacts and calendars are now in MobileMe. Go to www.me.com, log in, and check Contacts and Calendar.

3. Set Up MobileMe on Your iPhone or iPod touch:

On your iPhone or iPod touch Home screen, tap Settings.

Make sure Fetch New Data is set to Push.

Tap “Mail, Contacts, Calendars.”

If you’ve already set up a .Mac or MobileMe account, select your account. If you haven’t set up an account, tap Add Account, enter your MobileMe account information, and tap Save.

Choose the data you would like synced over the air to your device and tap Save. Important:
When you tap the Sync button, MobileMe overwrites any existing contacts, calendars, and bookmarks on your iPhone or iPod touch. To avoid losing data, make sure that you have completed steps 1 and 2 above.

You’re done! Your email, contacts, calendars, and bookmarks will now stay in sync between your iPhone or iPod touch, your Mac, and on the web at me.com.
Setup your Mac:

Make sure you’re using the latest version of Mac OS X Leopard (10.5.5) or Tiger (10.4.11).
To check for updates, choose Software Update from the Apple menu.

Sign in to MobileMe on your Mac:

Open System Preferences, choose MobileMe, and sign in with your MobileMe username and password. If you see the .Mac logo instead of the MobileMe logo, select .Mac and sign in. Follow onscreen instructions if any appear.

Set Up MobileMe Sync:

Note: If you have already set up your iPhone or iPod touch with a Mac, then Sync is already set up on that Mac. To set up another Mac, follow the instructions below.

Open System Preferences and verify that you are signed into MobileMe on your Mac.

Click the Sync tab. Click the “Synchronize with MobileMe” checkbox and select a sync interval. For the most frequent updates, choose Automatically, which syncs with MobileMe every 15 minutes.*

Click the checkboxes to sync your contacts, calendars, and bookmarks with MobileMe.

Click the Sync Now button.

To make sure your data has synced, go to www.me.com, log in, and check Contacts and Calendar.

Set Up Mail:

If you are using Mac OS X Leopard and have not used Mail on this computer before, your MobileMe Mail account will be configured for you automatically.

If you have been using Mac OS X Mail on this computer prior to setting up your MobileMe account, follow these quick instructions to set up MobileMe Mail on your Mac.

Open Mac OS X Mail.

Choose Preferences from the Mail menu and select Accounts.

Click the + button in the lower left corner.

Enter the name you would like others to see when you send email, and your me.com address and password. (If you have a mac.com address, you may use it instead). Make sure the box next to "Automatically set up account" is checked. When you’re finished, click Create. Your MobileMe Mail is now set up on your Mac.

If you are using Mac OS X Tiger, please visit this page for additional instructions.

iDisk, Gallery, and iWeb publishing:

When you sign in to MobileMe on your Mac, iDisk, Gallery, and iWeb publishing are set up automatically as follows:

iDisk automatically appears in the Finder so you can access it right from your desktop.

Photo and movie sharing via your MobileMe Gallery is automatically enabled in iPhoto '08, iMovie '08, and Aperture 2.

iWeb’s one-click publishing feature is automatically configured for your MobileMe account.

Additional Sync Options:

In addition to your contacts, calendars and bookmarks, MobileMe makes it easy to synchronize a variety of Mac OS X settings across multiple Mac computers.

You can set up MobileMe to sync Dashboard widget preferences, Dock items, most application and system preferences, and Mail notes when you’re using Mac OS X Leopard. In Mac OS X Tiger, you can set up Mac-to-Mac sync for keychains as well as Mail accounts and Mail rules, signatures, and Smart Mailboxes.

When you set up MobileMe, just click the checkboxes next to the items you want to synchronize across your Mac computers. You can modify these settings at any time.

Back to My Mac:

Back to My Mac allows you to securely access your remote Leopard-based Mac computers — over the Internet — right from the Leopard Finder. For detailed setup instructions, download the Back to My Mac User’s Guide.

Want to set up a PC too?

iTunes Wi-Fi Music Store

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App Store Frequently Asked Questions (FAQ):

What can I purchase from the App Store?
At the App Store, you can browse and download applications for your iPhone or iPod touch. You can also download games exclusively designed to play on iPod nano (3rd generation), iPod classic, and iPod (5th generation).
Applications from the App Store can be downloaded to, but not used, on your computer. To use an application from the App Store, simply sync it to a your iPod or iPhone.
The App Store is also available on iPhone or iPod touch1 and works over cellular networks and Wi-Fi, so you can download applications wirelessly and start using them instantly.

To use applications or the App Store with iPhone or iPod touch, you must first upgrade iPhone 2.0 Software Update on your iPhone or iPod touch.

Click here to see the latest App Store FAQ within iTunes.

How to use the iTunes Wi-Fi Music Store:

Tap iTunes to purchase songs and albums from the iTunes Wi-Fi Music Store.

You can search for, browse, preview, purchase, and download songs and albums from the iTunes Wi-Fi Music Store directly to iPod touch or iPhone. Your purchased content is automatically copied to your iTunes library the next time you sync iPod touch or iPhone with your computer.

Note: Movies, TV shows, audiobooks, and podcasts are not available from the iTunes Wi-Fi Music Store. If an album has bonus content, it will be downloaded to the computer when you sync or if you check for purchases.

To use the iTunes Wi-Fi Music Store, iPod touch or iPhone must join a Wi-Fi network that is connected to the Internet. For information about joining a Wi-Fi network, see the iPod touch Features Guide or the iPhone User's Guide.
You'll also need an iTunes Store account to purchase songs over Wi-Fi (available in some countries). If you don't already have an iTunes Store account, open iTunes and choose Store > Account to set one up.

Note: If you own an iPhone, you cannot use the cellular data network with the iTunes Wi-Fi Music Store. If you attempt to use the cellular data network, the following prompt appears:

Browsing and Searching:

You can browse featured selections, top-ten categories, or search the iTunes Wi-Fi Music Store music catalog for the songs and albums you're looking for. Use the featured selections to see new releases and iTunes Wi-Fi Music Store recommendations. Top Tens lets you see the most popular songs and albums in each of several categories. If you're looking for a specific song, album, or artist, use Search.

Browse featured songs and albums:

Tap Featured and select a category at the top of the screen.

Browse top ten songs and albums:

Tap Top Ten, then choose a category and tap Top Songs or Top Albums.

Search for songs and albums:

Tap Search, tap the search field and enter one or more words, then tap Search.

See the songs on an album:

Tap the album.

See the album a song is on:

Double-tab the song.

Purchasing Songs and Albums:

When you find a song or album you like in the iTunes Wi-Fi Music Store, you can purchase and download it to iPod touch or iPhone. You can preview a song before you purchase it to make sure it's a song you want.
Preview a song:

Tap the song.

Purchase and download a song or album:

Tap the price, then tap Buy Now.

Note: To purchase songs from the Wi-Fi Music Store, you must also have been signed in to that account in iTunes the last time synced iPod touch or iPhone.

Enter your password and tap OK.

Your purchase is charged to your iTunes Store account. For additional purchases made within the next fifteen minutes, you don't have to enter your password again.

See the status of downloading songs and albums:

Tap Downloads.

To pause a download, tap .

If you need to turn off the device or leave the area of your Wi-Fi connection, don't worry about interrupting the download. The device starts the download again the next time it joins a Wi-Fi network with an Internet connection. Or if you open iTunes on your computer, iTunes completes the download to your iTunes library.

Purchased songs are added to a Purchased playlist on iPod touch or iPhone. If you delete the Purchased playlist, iTunes creates a new one when you buy an item from the iTunes Wi- Fi Music Store.

For information on syncing purchases to your computer and verifying downloads, see the iPod touch Features Guide or the iPhone User's Guide.

iTunes Wi-Fi Music Store Troubleshooting:

You can visit the iTunes Wi-Fi Music Store from your iPod touch or iPhone. If you are having issues with the iTunes Wi-Fi Store, you may consider trying these steps.

Make sure you are connected to a Wi-Fi network

If you are having trouble connecting to the iTunes Wi-Fi Music Store make sure you are connected to a Wi-Fi network. For help with getting connected, check the iPod touch Features Guide and this document.

Note: If you own an iPhone, you can connect to the iTunes Wi-Fi Music Store over the cellular data network, but only for streaming and downloading podcasts.

Managing your downloads:

To see the status of downloading songs and albums, tap Downloads. You can then pause a download by tapping pause button.

If you need to turn off iPod touch or iPhone or leave the area of your Wi-Fi connection, don't worry about interrupting the download. iPod touch or iPhone starts the download again the next time iPod touch or iPhone joins a Wi-Fi network with an Internet connection. Or if you open iTunes on your computer, iTunes completes the download to your iTunes library.

Finding your purchased content
Purchased songs are added to a Purchased playlist on iPod touch or iPhone. If you delete the Purchased playlist, iTunes creates a new one when you buy an item from the iTunes Wi-Fi Music Store.

iTunes automatically syncs songs and albums you've purchased from the iTunes Wi-Fi Music Store back to your computer the next time you sync. This lets you listen to the purchases on your computer and provides a backup if you delete purchases from iPod touch or iPhone. The songs are synced to the "Purchased on (iPod/iPhone name)" playlist on your computer. iTunes creates the playlist if it doesn't exist. This playlist allows you to keep track of any purchases you've made on the go.

iTunes also syncs any purchases you made on the go to the Purchased playlist on your computer. Using the Purchased playlist, you can keep track of any purchases you've made on the go or on your computer all in one place.

You can use iTunes to verify that all the music, videos, and other items you bought from the iTunes Wi-Fi Music Store are in your iTunes library. You might want to do this if a download was interrupted.

Here's how:

Make sure your computer is connected to the Internet.

In iTunes 8, choose Store > Check for Available Downloads or, in iTunes 7, choose Store > Check for Purchases.

Enter your iTunes Store account ID and password, then click Check.

Purchases not yet on your computer will be downloaded.

If some of the songs downloaded on the iPod touch or iPhone and some downloaded on the computer, see this document for steps to transfer purchased content to the computer. Then you can sync to transfer the content downloaded on the computer back to your iPhone or iPod touch.

The Purchased playlist displays all your purchases. However, because you can add or remove items in this list, it might not be accurate. To see all your purchases, click iTunes Store, click Account, log in, and then click Purchase History.

A few things to keep in mind:

Some albums include bonus content, which is downloaded to your iTunes library on your computer. Not all bonus content is downloaded directly to iPod touch or iPhone.
While Parental Controls are not synced to your iPod touch or iPhone, songs and albums on the iTunes Wi-Fi Music Store will be marked as either Clean or Explicit. When purchasing music, take care that you are purchasing the correct version of the song or album.

Additional Information:

For information about downloading podcasts from the iTunes Wi-Fi Music Store, click here.

Changing the signed-in iTunes Store account:

When you sync your iPhone or iPod touch with your computer, the account last used to access the iTunes Store from the computer is synced to the mobile device for use in the iTunes Store from the device as well. This same account is used for the App Store as well. This account will be used on the device for both stores until you sign in from your computer to the iTunes Store with a different account, and then resync your mobile device with the computer.

When you sync your iPhone or iPod touch, the iTunes application on the computer will share its current iTunes Store account ID with the device you are syncing. This account ID will be used to make purchases from the iTunes Store and App Store on the mobile device.

The account ID that was synced to the device is displayed at the bottom of each page of the iTunes Store, so you'll always know what account you are using on the device. Simply open iTunes on your mobile device and scroll to the bottom of any page to see which account is currently in use.

Changing Your Account:

It is not possible to change the account in use on the device itself or to sync multiple accounts to your mobile device. To change the account you are using on your mobile device, go to your computer and sign in to the iTunes Store with the account you want to use on your mobile device, then sync your iPhone or iPod touch with your computer again. This will transfer the new account information to the mobile device. To sign in or out of an account in iTunes choose Store > Sign In (or Sign Out).

Editing Your Account Information:

It is not possible to change your account information from your mobile device. You can view and change your iTunes Store account information using iTunes on your computer by choosing Store > View My Account.

Changing Your iTunes Store Country:

It is not possible to change the iTunes Store country in use on the device itself. To change this on your mobile device, go to iTunes on your computer, change the iTunes Store to the country you want to use on your mobile device, then sync your iPhone or iPod touch with your computer again. To quickly change to the correct country for your account, choose Store > Sign In. If you are not using the correct iTunes Store country for your account you may see an error message advising that your account is only valid for purchases in the iTunes Store for your country when you try to download from the iTunes Store or App Store on your mobile device.

How to connect to the iTunes Wi-Fi Music Store at Starbucks:

When you enter a participating Starbucks with an iPod touch, an iPhone, or a computer running the latest version of iTunes, you can access the iTunes Store and the Starbucks Now Playing content. To see if iTunes has arrived at your Starbucks, consult our list of participating Starbucks locations.

Connecting with an iPhone or iPod touch:

Before attempting to connect to the iTunes Wi-Fi Music Store, be sure that the iPhone or iPod touch software is up to date. Learn how to update your iPhone or iPod touch software.

You will also need to sync your iPhone or iPod touch with a computer that has an iTunes Store account set up in iTunes. Doing so will sync your iTunes Store account to your iPhone or iPod touch. All subsequent purchases you make with this device via the iTunes Wi-Fi Music Store will be charged to this iTunes Store account.

When you are in a participating Starbucks, select tmobile from the list of Wi-Fi networks on your iPhone or iPod touch. To find the list of Wi-Fi networks, tap Settings and then tap Wi-Fi. Then, on the Wi-Fi Networks screen, tap tmobile to join the network.

Once you have joined the T-Mobile network, you can connect to the iTunes Wi-Fi Music Store. Press the Home button to return to the Home screen and then tap iTunes. You are now connected to the iTunes Wi-Fi Music Store and will be able to buy and download music. You can read up on how to browse and use the iTunes Wi-Fi Music Store here.

To access the Starbucks Now Playing content, simply tap the Starbucks icon. From this screen you can purchase the currently playing song, any of the last 10 songs played, or songs from featured Starbucks Collections.

Connecting with a portable computer:

Before attempting to view the Starbucks Now Playing content, make sure you have the latest version of iTunes installed.

When you are in a participating Starbucks, select tmobile from your computer's list of Wi-Fi networks. If you have a Mac, you can learn how to join wireless networks here.

Once you are connected to the T-Mobile network, you can open iTunes and access the iTunes Store to see the Starbucks Now Playing content as shown below. If you need help with features of the iTunes Store, visit our support site.

Genius

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How to Setup Genius in iTunes:

iTunes 8 includes an exciting new feature called Genius. Genius makes playlists from songs in your iTunes library that go great together. You can use these playlists in iTunes as well as sync them to iPhone and compatible iPod models.
To learn more about setting up Genius in iTunes, review the information below.

When using iTunes 8 for the first time, you will see the new Genius Sidebar on the right side of the iTunes window. In the Genius sidebar, click Turn on Genius to start the setup process. You can also start Genius setup by choosing Store > Turn on Genius in iTunes or by selecting a song from your library and pressing the Genius button at the bottom of the iTunes window.

When beginning Genius setup, you'll be asked to sign in with your Apple ID or create a new one and agree to the terms and conditions.* iTunes will then proceed to gather information about the contents of your library, send this information to Apple, and download Genius results.
The time to complete this process will vary depending on the size of library information and the amount of traffic on the iTunes Store. At any time during this process you can use iTunes to play music or other content.

To turn Genius off, simply choose Store > Turn Off Genius in iTunes.

Additional Information
*If Genius is unavailable, you can continue using iTunes and check Genius availability at any time by clicking the Genius button.

Understanding Genius for iPod and iPhone:

Genius is an exciting new feature for iPod, iPhone, and iTunes which makes playlists from songs in your iTunes library that go great together. Genius playlists saved in iTunes can be synced to any iPod or iPhone, however creating and editing Genius playlists is available on these devices:

iPod touch*
iPod touch (2nd generation)
iPhone*
iPhone 3G*
iPod nano (4th generation)
iPod classic (120 GB)

Before you can use Genius on your device, you must set up Genius in iTunes 8. To learn more about this process, see How to Setup Genius in iTunes.

* Requires iPhone 2.1 software.

Genius playlists in iTunes 8 are created with preset limits of 25, 50, 75, or 100 songs. When saved Genius playlists are synced to your iPod or iPhone, they will contain the same songs as were present in the iTunes playlist. Genius playlists that are created or refreshed directly on an iPod or iPhone, however, are automatically set to a 25 songs limit. If Genius playlists are created or refreshed on your device, the changes made will automatically sync to iTunes if the device is set to sync music automatically.

If you sync a portion of your iTunes library to iPod or iPhone, in some instances, you may be unable to create a Genius playlist with some songs using your device. You may see one of the following messages:

"This song does not have enough related songs to create a Genius Playlist"
"Genius is unavailable for the selected song"
If this happens, try making a Genius playlist with those songs on your computer. If you can make a Genius playlist in iTunes on your computer, then it is likely that there are not enough songs on your iPod or iPhone that go great with the desired songs. Try syncing more of your iTunes library with your device. If you are still unable to make Genius playlists from those songs, consider making Genius playlists in iTunes first, then syncing them to your iPod or iPhone.

Additional Information
For more information on Genius, see the user guide for your device.

iPod Manuals

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iPhone and iPod touch Enterprise Deployment Guide Fourth Edition

686 KB

iPod touch User Guide (with iPhone 2.2 Software)
19 MB

iPod nano Armband (4th generation)
228 KB

Nike + iPod User Guide (including safety information)
331 KB

iPod classic (120GB) User Guide
1 MB

iPod nano (4th generation) User Guide
1 MB

iPod touch Product Info & Safety Guide (with iPhone 2.1 Software)
505 KB

iPod touch User Guide (with iPhone 2.1 Software)
12 MB

iPod touch Product Info & Safety Guide (with iPhone 2.0 Software)
504 KB

iPod touch User Guide (with iPhone 2.0 Software)
11 MB

Jailbreak Your iPod

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These are instructions on how to jailbreak your iPod touch with QuickPwn for Mac.
This tutorial has been updated for the 2.2 firmware.

1. Download QuickPwn 2.2 from here and place it on your desktop.

2. Double click the downloaded file to mount the QuickPwn archive
3. Connect your iPod touch to the computer and launch iTunes from the dock.

4. Select the iPod touch from the list of devices on the left then click the Restore button.

NOTE**: If you have not already upgraded to 2.0.x you may be asked to purchase the 2.2 firmware.

5. A popup will appear asking if you are sure you want to restore and update.
Click theRestore and Update button.
Confirm that the version to update to is the 2.1 firmware then click the Next button.

Next click Agree to accept the Software License Agreement.

6. Once the Restore has completed double click the QuickPwn icon from the mounted QuickPwn dmg.

7. Click OK to accept the copyright notice.

8. Connect your iPod touch to the computer when asked then click the OK button.

9. QuickPwn will now automatically detect the device connected!

10. QuickPwn will now automatically search for the latest firmware for this device

11. You will be asked if you would like to replace the original boot and recovery logos on your iPod touch.
Select Yes or No to continue.

12. QuickPwn will now begin building your custom IPSW.

13. You will be asked to enter your administrator username and password. Do this, then click OK to continue.

14. QuickPwn will now help you put your iPod touch into DFU mode. First, turn off the device.

Next, you will be asked to hold both the Home and Power buttons for 10 seconds.

Finally, you will release the power button and continue holding down the Home button for another 10 seconds.

15. QuickPwn will now automatically begin sending information to your iPod touch.

16. You will now be notified that QuickPwn is modifying your iPod touch.
The process will take some time and will cause the iPod touch to reboot. Don't do anything until the process has completed!

17. Once your iPod touch has rebooted it will be jailbroken and have both Cydia and Installer on the Springboard!

Trouble with your iPod ?

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Restore

Try restoring iPod touch using iTunes.
Connect iPod touch. When it appears in the Source list,
click on Restore in the Summary tab.
Note: This will delete all media and data.
All settings will be reset as well.

Reset Settings

Tap Settings > General > Reset > Reset All Settings
Note: This will reset all settings.
No data or media will be deleted.

If that does not resolve your issue, try erasing all settings.
Tap Settings > General > Reset > Erase All Contents and Settings
Note: This will delete all media and data.
All settings will be reset as well

Remove Content

If iPod touch is not working as expected,
it may be due to some of the content synced to it.
Try selectively removing certain content that may be causing unexpected behavior such as songs, contacts, calendars, photos, videos, or podcasts.

To remove content:
Connect iPod touch via USB and use iTunes to change the sync settings.
Click on iPod touch in the Source list,
and select each tab to change what content is synced and click Apply.

Reset

To reset iPod touch:
Press and hold the Sleep/Wake button and the Home button at the same time
until you see the Apple logo.

Restart

Try restarting iPod touch.

To turn it off:
Press and hold the Sleep/Wake button until the red slider appears.
Slide your finger across the slider to turn off iPod touch.

To turn iPod touch on:
Press and hold the Sleep/Wake button until the Apple logo appears.

Does iPod touch appear frozen or stuck?
Try pressing and holding the Home button for 6 seconds to close a frozen application.
Then try restarting iPod touch again.

Recharge

If you see this screen or the screen says:
"Charging. Please wait..."
Keep iPod touch connected so it continues charging.

Note:
Use a high-power USB port such as the one on your computer,
or use your iPod touch AC adapter (sold separately).
Don't use the USB port on your keyboard because it is a low-power port and iPod touch will not charge.

Troubleshooting with Email:

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Is your iPod touch not able to send or receive mail as expected?
These tips will help you resolve most common email issues.

About Gmail and Deleted Messages:

Messages in a Gmail account could be permanently deleted after 30 days if you:

Are upgrading from software version 1.1.2 to 1.1.3 and had created the account using the Gmail preset.
Create a new Gmail account after upgrading to 1.1.3 using the Gmail preset.

In both cases, when you delete a message, the message will be put into the Gmail Trash (the Trash folder that you can see when you access Gmail via the Google web site) and will be purged after 30 days.

To avoid this and to "archive" deleted messages you can create an "Other > IMAP" account and configure it for Gmail by manually entering your account settings. In this configuration, deleted messages will be moved to a different folder that isn't automatically purged after 30 days.

Connectivity:

Verify you have an active Internet connection using Wi-Fi. You can test the connection by using any Internet-based application on iPod touch including Safari, Stocks, Maps or Weather.

iPod touch will display the Wi-Fi icon if it has an active network connection.

If you don't see an active connection, or are unable to use any of the Internet-based applications, try these articles:

Tips when using Wi-Fi
Wi-Fi information and settings
What if I don't see the Mail, Stocks, Maps or Weather icons?

Mail Settings:

Check with your ISP to verify you have the correct email account settings. Some ISPs have special settings for using mail outside of your home network that are different from the settings that are used inside your home network.

An example of an outgoing mail server:
smtp.myisp.net

Example incoming mail servers:
pop.myisp.net or mail.myisp.net

Example user names:
username or username@myisp.net

Click here for advanced SSL and port settings.
For more information on email account setup, click here.

Setup on iPod touch:

Try setting up your email account on iPod touch instead of syncing it from your computer.

From the Home screen choose Settings > Mail > Accounts > Add Account.
Choose your email account type: Y! Mail (for Yahoo!), Gmail, .Mac, AOL, or Other.
Enter your ISPs Mail settings.

Check your password:

iPod touch hides your password for security purposes and shows only bullets instead of characters. It may be hard to see if you accidentally typed the wrong password. You may want to try typing your password again, entering it slowly and fully pressing down on each key down to verify that you typed it in correctly.

Setting up Mail:

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Mail Settings:

Mail settings let you customize your email account for iPhone and iPod touch. Changes you make to accounts settings are not synced to your computer, allowing you to configure email to work with iPhone and iPod touch without affecting email on your computer.

Account Settings:
The specific account settings that appear on iPhone and iPod touch depend on the type of account you have — POP or IMAP.

Note: Exchange email accounts must be configured for IMAP to work with iPhone and iPod touch.

Stop using an account

From the Home screen choose Settings > Mail, choose an account, then turn Account off.

If an account is off, iPhone and iPod touch don't display the account, or send or check email from that account, until you turn it back on.

Adjust advanced settings
From the Home screen choose Settings > Mail > Accounts, choose an account, then do one of the following:

To set whether drafts, sent messages, and deleted messages are stored on iPhone and iPod touch or remotely on your email server (IMAP accounts only), tap Advanced and choose Drafts Mailbox, Sent Mailbox, or Deleted Mailbox.

If you store messages on iPhone and iPod touch, you can see them even when iPhone and iPod touch isn't connected to the Internet.

To set when deleted messages are removed permanently from iPhone and iPod touch, tap Advanced and tap Remove, then choose a time: Never, or after one day, one week, or one month.

To adjust email server settings, tap Host Name, User Name, or Password under Incoming Mail Server or Outgoing Mail Server.

Ask your network administrator or Internet service provider for the correct settings.

To adjust SSL and password settings, tap Advanced. Ask your network administrator or Internet service provider for the correct settings.

Delete an email account
From the Home screen choose Settings > Mail, tap an account, then scroll down and tap Delete Account.

Tip: Deleting an email account from iPhone and iPod touch doesn't delete it from your computer.

Setting up VPN:

VPNs (virtual private networks) are often used within organizations to allow you to communicate private information securely over a non-private network. You may need to configure VPN, for example, to access your work email on iPhone or iPod touch.

iPhone or iPod touch devices with iPhone 2.0 software or later can connect to VPNs that use the L2TP, PPTP or Cisco IPSec VPN protocols. VPN works over both Wi-Fi and cellular data network connections.

For basic information on how to configure iPhone or iPod touch to use VPN, see "Chapter 8: Settings" in the iPhone User's Guide. To learn how iPhone integrates seamlessly into enterprise environments, see the deployment scenarios and device configuration overview here.

Configure VPN:
Choose General > Network > VPN and then choose Add VPN Configuration. Ask your network administrator which settings to use. In most cases, if you've set up a similar VPN on your computer, you can use the same VPN settings for iPhone or iPod touch.*

Turn VPN on or off:
Once you've created a VPN configuration, the VPN switch at the top of the VPN Configurations list can be used to turn VPN on or off.

Choose your desired VPN configuration and tap or slide the switch to turn VPN on or off.

Troubleshooting VPN:
If you see a message that says Shared Secret is missing, check with your network administrator for assistance. See document HT1288, "iPhone and iPod touch: Supported protocols for VPN" for additional information.

Setting up a corporate email server for iPhone and iPod touch:

This article explains the key steps for setting up a corporate mail server which can be accessed by iPhone and iPod touch. These key steps will need to be completed by the IT support team or network administrator to enable access from iPhone to the corporate mail server.

If you have or are setting up a Microsoft Exchange server, please see the iPhone Enterprise Deployment Guide for further information regarding the required configuration of Exchange for iPhone or iPod touch access to Mail, Calendaring, and Contacts. iPhone and iPod touch, running iPhone 2.0 software or later, allow for access to Exchange servers and data via Microsoft ActiveSync and EAS.

The following information, from Microsoft's TechNet Library, may be useful when setting up or configuring Exchange servers for iPhone and iPod touch mail access:

For Exchange 2003 documentation:
technet.microsoft.com/en-us/library/bb123755(EXCHG.65).aspx

For Exchange 2007 documentation:
technet.microsoft.com/en-us/library/bb124234(EXCHG.80).aspx

For non-Exchange mail server configurations, or for Exchange server access via IMAP, use the following settings to enable secure iPhone and iPod touch access:

Step 1
Open port 993 to allow email to be received through the firewall.

The proxy server must be set to IMAP over SSL only. SSL ensures that mail is securely encrypted during wireless transmission.

Step 2
As a best practice and for additional security protection, install a digital certificate on the server from a trusted certificate authority such as Verisign.

Installing a certificate from a certificate authority (CA) is an important step in ensuring that your proxy server is a trusted entity within your corporate infrastructure.

Step 3
Either port 587, 465, or 25 must be opened to allow email to be sent from iPhone.

Additional Information
When sending a message, iPhone automatically checks first for port 587, then 465, and then 25. Apple recommends opening 587 as the most reliable, secure port because it requires user authentication. Port 25 is considered to be the least secure because it's been around the longest and is subject to more attacks by hackers. It's also the port that some ISPs block by default to prevent unsolicited spam.

For more information about integrating iPhone in Enterprise click here.

Windows Live, Hotmail or MSN email Accounts:

Using Mail on the iPhone or iPod touch requires an account that supports POP3, IMAP, or Exchange ActiveSync. To use an MSN, Windows Live, or a Hotmail account with POP3 or IMAP mail, you'll need to upgrade that service to a Plus or Premium account.

To use Windows Live or Hotmail email accounts with the Mail app on iPhone or iPod touch upgrade to a Windows Live Hotmail Plus subscription.

To use a MSN account with the Mail app on iPhone or iPod touch, upgrade to a MSN Premium subscription.

If you don't have one of the subscriptions above, you can still check your email at mail.live.com using Safari on iPhone or iPod touch.

Creating, Editing and Adding !

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Creating a Calendar event is similar to creating a contact:

From any view in Calendar, tap + to add an event.

Tap "Title Location" to enter a name and location for your event . Tap Save when you are finished.

Tap "Starts Ends" to adjust the start and end time for your event. Adjust the time, or enable All-day to have the event last for the full day. Tap Save when you are finished.

Tap Done to save the event.

In addition to name, location, and time, you can configure the event to repeat, warn you with alerts, and add notes to the event.

Tap Repeat to select how often your event repeats. If you set a repeating event, a new option appears to End Repeat. Tap to select which day the event should stop repeating.

Tap Alert to set how far in advance you want iPod touch to alert you of upcoming events. You can add up to two alerts.

Use the Notes field to enter any notes for the event.

Adding and Editing Contacts Directly on iPod touch:

You can enter new contacts on iPod touch, edit existing contacts, and delete contacts.

Add a contact to iPod touch

Choose Contacts and tap +, then enter the contact information.

Edit a contact's phone number, address, and other information:

Tap Contacts and choose a contact, then tap Edit.

To add an item—such as a web address or mobile phone number, tap next to the item.

To delete an item, tap next to it.

To delete the contact from your contacts list, scroll down and tap Delete Contact.

Enter a pause in a number:

Tap , then tap Pause. Pauses are sometimes required by phone systems—before an extension or password, for example. Each pause lasts 2 seconds. You may need to enter more than one.

Assign a photo to a contact or change a contact's photo:

Tap Contacts and choose a contact.

Tap Edit and tap Add Photo, or tap the existing photo.

Choose a photo.

Move and scale the photo the way you want it. Drag the photo up, down, or sideways. Pinch or double-tap to zoom in or out.

Click Set Photo.

Delete a contact:

Tap Contacts and choose a contact.

Tap Edit.

Scroll to the bottom of the contact information and tap Delete.

Syncing iPod touch or iPhone !

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Overview of syncing iPod touch or iPhone with your computer:

When you connect iPhone or iPod touch to your computer, items are automatically synced according to your preferences set in iTunes. You can, for example, enter phone numbers and addresses of friends and family members on your computer, connect iPhone or iPod touch to sync, then unplug iPhone or iPod touch and tap a friend's name on the touchscreen to call.

You can sync:

Contacts—names, phone numbers, addresses, email addresses, and so on
Calendars—appointments and events
Web bookmarks
Music and audiobooks
Photos
Podcasts
Movies and TV shows
Applications

You only have to set which items are synced in iTunes on your computer once. After that, just connect iPhone or iPod touch to start a sync.

Contacts, calendars, and bookmarks are synced from (or to) your computer, so if you add, change, or delete them on iPhone or iPod touch, they are changed on your computer, and vice versa. You can also sync contacts with your Yahoo! or Google Address Book.

Email account settings (on iPhone only), music, movies, TV shows, podcasts, and photos are synced one-way, from your computer to iPhone (though you can import photos taken with iPhone to your computer).

If you like, you can set iPhone or iPod touch to sync with only a portion of what's on your computer. For example, you might want to sync only a group of contacts from your address book, or you may want to sync only songs from certain playlists so you don't fill up iPhone or iPod touch with all your music.

Setting Up Syncing:

You use iTunes on your computer to set up which items are synced. Make sure you have the most recent version of iTunes (On a PC, open iTunes and choose Help > Check for Updates. On a Mac, open iTunes and choose iTunes > Check for Updates.

Step 1: Connect iPhone or iPod touch

Connect iPhone or iPod touch to your computer using the included cable. You can connect the cable from your computer directly to iPhone or iPod touch, or connect the cable from your computer to the Apple Universal Dock (available separately) and put iPhone or iPod touch in the dock. By default, iTunes opens automatically.
Select iPhone or iPod touch in iTunes under Devices on the left hand side and click the Info tab.

Step 2: Set Up Which Items Are Synced

Click the respective tabs in iTunes to specify which media and information you want synced from your computer to iPhone or iPod touch.

For more information about syncing iPhone with your computer see the iPhone User's Guide:

On your computer: click here to download and view "Chapter 1: Getting Started" in iPhone User's Guide.

On iPhone: Tap Safari and view http://help.apple.com/iphone/guide/.

For more information about syncing iPod touch with your computer:

On your computer, click here to download and view "Chapter 1: Getting Started" in iPod touch Features Guide.

On iPod touch: Tap Safari and view http://help.apple.com/ipodtouch/guide/.

Step 3: Sync iPhone or iPod touch

Click Apply in the lower-right corner of the screen. Your computer syncs with iPhone or iPod touch according to your settings.

The first time you sync iPhone or iPod touch, you are asked if you want to merge data, replace data on the service, or replace the data on your computer. After that, anytime you connect iPhone or iPod touch to your computer, iTunes opens and syncs with iPhone or iPod touch according to your settings.

You can adjust sync settings anytime iPhone or iPod touch is connected to your computer. You can only connect and sync with one iPhone or iPod touch at the same time. If you need to sync more than one iPhone or iPod touch, disconnect one before connecting the other.

Note: Syncing won't delete any contact in Yahoo! Address Book that contains a Messenger ID, even if you've deleted the contact from your address book on iPhone or your computer. To delete a contact containing a Messenger ID, log in to your Yahoo! account online and delete the contact using Yahoo! Address Book.

Syncing Contact Information from your Computer:

If you've set iTunes to sync contacts, iTunes automatically keeps your contacts up-to-date—whether you make changes on your computer or on iPod touch. iTunes supports syncing with the following applications on your computer.

On a Mac:

All Contacts you've chosen to sync, such as those in Address Book or Microsoft Entourage, will be synced with iPod touch. If you sync with Yahoo! Address Book, you only need to click Configure to enter your new login information when you change your Yahoo! ID or password after you've set up syncing.

On a PC:

Any Contacts you've chosen to sync, such as those in Windows Address Book (Outlook Express) or Microsoft Outlook, will be synced with iPod touch. If you sync with Yahoo! Address Book, you only need to click Configure to enter your new login information when you change your Yahoo! ID or password after you've set up syncing.

For information about syncing iPod touch with your calendar and address books, see "Getting Music, Videos, and Other Content onto iPod touch" in the iPod touch Features Guide.

Syncing Events:

In Mac OS X, if you are syncing multiple calendars, there is an additional setting in iTunes to specify which calendar is used for new events created on the iPod touch. In the Info pane, see the section labelled: Put new events created on this phone into the calendar: [calendar name].

When you create a new event on iPod touch and sync it back to the computer, it will appear in this calendar. This only affects new events, events you modify on iPod touch retain the calendar information that they had before.

Syncing Calendars from Your Computer:

If you've set up iTunes to sync calendars, iTunes automatically updates your calendar on iPod touch whenever you connect it to your computer.

On a Mac:

When you sync Calendars with iPod touch, calendars you've set to sync, such as your events and tasks in iCal and Microsoft Entourage, will be synced with iPod touch.

On a PC:

When you sync Calendars with iPod touch, Microsoft Outlook calendars you've set to sync will be synced with iPod touch.

Technical Specification:

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Size and weight

Height: 4.3 inches (110 mm)
Width: 2.4 inches (61.8 mm)
Depth: 0.33 inch (8.5 mm)
Weight: 4.05 ounces (115 grams)

Capacity:

8GB, 16GB, or 32GB flash drive
Holds up to 1,750, 3,500, or 7,000 songs in 128-Kbps AAC format
Holds up to 10,000, 20,000, or 25,000 iPod-viewable photos
Holds up to 10 hours, 20 hours, or 40 hours of video

Wireless:

Wi-Fi (802.11b/g)
Nike + iPod support built in
Maps location-based service

In the box:

iPod touch
Earphones
USB 2.0 cable
Dock adapter
Polishing cloth
Quick Start guide

Environmental Status Report:

iPod touch embodies Apple’s continuing environmental progress.

It is designed with the following features to reduce environmental impact:

Arsenic-free glass
Brominated flame retardant-free
Mercury-free
PVC-free
Highly recyclable stainless steel enclosure

Display:

3.5-inch (diagonal) widescreen Multi-Touch display
480-by-320-pixel resolution at 163 pixels per inch

Audio:

Frequency response: 20Hz to 20,000Hz

Audio formats supported:
AAC (16 to 320 Kbps), Protected AAC (from iTunes Store), MP3 (16 to 320 Kbps), MP3 VBR, Audible (formats 2, 3, and 4), Apple Lossless, AIFF, and WAV

Headphones:

Earphones
Frequency response: 20Hz to 20,000Hz
Impedance: 32 ohms

TV and video:

Support for 480p and 576p component TV out

H.264 video, up to 1.5 Mbps, 640 by 480 pixels, 30 frames per second, Low-Complexity version of the H.264 Baseline Profile with AAC-LC audio up to 160 Kbps, 48kHz, stereo audio in .m4v, .mp4, and .mov file formats; H.264 video, up to 2.5 Mbps, 640 by 480 pixels, 30 frames per second, Baseline Profile up to Level 3.0 with AAC-LC audio up to 160 Kbps, 48kHz, stereo audio in .m4v, .mp4, and .mov file formats; MPEG-4 video, up to 2.5 Mbps, 640 by 480 pixels, 30 frames per second, Simple Profile with AAC-LC audio up to 160 Kbps, 48kHz, stereo audio in .m4v, .mp4 and .mov file formats

Languages:

19 languages supported:
English, French, German, Japanese, Dutch, Italian, Spanish, Portuguese (Brazil + Portugal), Danish, Finnish, Norwegian, Swedish, Korean, Simplified Chinese, Traditional Chinese, Russian, Polish, Turkish and Ukrainian

34 international keyboards supported:
English (US + UK), Czech, Danish, German, Spanish, Finnish, Estonian, French (France + Canada), Croatian, Hungarian, Icelandic, Italian, Japanese (QWERTY + Kana), Korean, Lithuanian, Latvian, Norwegian, Dutch, Polish, Portuguese (Brazil + Portugal), Romanian, Russian, Slovak, Swedish, Simplified Chinese (Handwriting + Pinyin), Traditional Chinese (Handwriting + Pinyin), Turkish and Ukrainian

21 dictionaries supported:
English (US + UK), Danish, German, Spanish, Finnish, French (France + Canada), Italian, Japanese, Norwegian, Dutch, Polish, Portuguese (Brazil + Portugal), Russian, Swedish, Simplified Chinese, Traditional Chinese, Turkish and Ukrainian

Input and output:

Dock connector
3.5-mm stereo headphone jack

External buttons and controls:

Sleep/wake
Volume up/down
Home

Battery and power:

Built-in rechargeable lithium ion battery

Charging via USB to computer system or power adapter (sold separately)

Fast-charge time: about 2 hours (charges up to 80% of battery capacity)

Full-charge time: about 4 hours

Playback time:
Music playback time: Up to 36 hours when fully charged
Video playback time: Up to 6 hours when fully charged

Mac system requirements:

Mac computer with USB 2.0 port
Mac OS X v10.4.10 or later
iTunes 8 or later

Windows system requirements:

PC with USB 2.0 port
Windows Vista or Windows XP Home or Professional with Service Pack 2 or later
iTunes 8 or later

Environmental requirements:

Operating temperature: 32° to 95° F (0° to 35° C)
Nonoperating temperature: -4° to 113° F (-20° to 45° C)
Relative humidity: 5% to 95% noncondensing
Maximum operating altitude: 10,000 feet (3000 m)

Tips when using Wi-Fi

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See the iPod touch or iPhone User's Guide for information on configuring Wi-Fi. Check these suggestions if you run into any issues using Wi-Fi with your iPod touch, original iPhone, or iPhone 3G. For best results, make sure you are using the most recent iPod touch or iPhone software. See this document for information on how to check for software updates.

Products Affected:

iPhone, iPod touch, iPhone 3G, iPod touch (2nd generation)

Resolution:

Try renewing DHCP lease at commercial hotspots

If you are having issues using a commercial (paid) Wi-Fi hotspot, like at an airport or coffee shop, try renewing your DHCP lease.

Tap Settings > Wi-Fi Networks, then tap More Info () next to the network.

In the DHCP panel, select the Renew Lease button.

If iPhone Wi-Fi connection reverts to cellular data network

If you're trying to connect to Wi-Fi and it looks like you're connected, but when you access a web page, it goes back to the cellular data network it may be due to a known issue if the wireless router is using MAC Address Filtering and the iPhone MAC address has not been entered into the filter list. This may also occur if the WEP password was entered incorrectly.

If you experience this and use WEP Password, on the iPhone tap Settings > Wi-Fi. Then tap More Info ( > ) next to the Wi-Fi network name and tap Forget this Network. Then try accessing the Wi-Fi network again. Alternatively, turn off WEP encryption on the wireless router.

If MAC Address Filtering is enabled on the wireless router, make sure the iPhone Wi-Fi address (in Settings > General > About) is entered into the router's filter. See the documentation that came with your wireless router for additional information.

Weak iPhone Wi-Fi signal:

If you are having issues using the Internet, checking email, checking stocks, or other data activity with the iPhone (the possible error message could be "could not connect to server") and the Wi-Fi icon is showing very weak signal, try turning Wi-Fi off on the device so that the device can use the cellular data network (tap Settings > Wi-Fi and the set Wi-Fi to off).

"Unable to Join Network Failure (error -3)" connecting to Wi-Fi:

If you are receiving the error message "Unable to Join Network Failure (error -3)" on the iPod touch or iPhone when attempting to connect or join to your Wi-Fi network, verify your Wi-Fi Network Name (SSID) and Security setting (WEP password, WEP hex or ASCII, WPA, or WPA2) for the device.

On the Wi-Fi Access Point/Router, you should verify if MAC address filtering is turned ON or OFF on the router, whether the security settings on the router match the iPod touch or iPhone (WEP password, WEP hex or ASCII, WPA, or WPA2), and try disabling (QoS) quality of service if that feature is turned ON for the router.

If you are still receiving the error message "Unable to Join Network Failure (error -3)" on the device when attempting to connect or join to your Wi-Fi network after trying the above suggestions, tap Settings > Wi-Fi > Other (under Choose a Network) and then enter the Wi-Fi Network Name (SSID) and select your Security setting and enter your password.

No Internet access when switching networks:

If you are switching between different Wi-Fi networks and you are unable to access the Internet on the iPhone or perform other data activities thru Wi-Fi, try turning Airplane Mode on and then off (tap Settings and turn Airplane Mode on and then turn Airplane Mode off). For iPod touch, turn Wi-Fi off and then back on again (tap Settings > Wi-Fi and turn Wi-Fi off and then turn Wi-Fi on). If the issue continues, tap Settings > Wi-Fi > Other (under Choose a Network) and then enter the Wi-Fi Network Name (SSID) and select your Security setting and enter your password.

Unable to use Wi-Fi with iPod touch or iPhone because there's no MAC address listed for the device:

See this document for assistance troubleshooting this issue.

Reset the network settings for your iPod touch or iPhone:

In some cases you may need to reset the network settings for your device.

To do this, choose Settings > General > Reset > Reset Network Settings.

Additional Information:

If using a Wi-Fi access point at home, refer to your user manual/documentation to assist you with some of these suggestions

Check the website for the manufacturer of your router/Wi-Fi access point to see if you have installed the latest firmware/software update for your router/Wi-Fi access point.

If you have more than 1 WEP key configured on your router/Wi-Fi access point, try deleting the other WEP keys and just have 1 WEP key configured on your router/Wi-Fi access point.

Try resetting your router.

Try turning OFF wireless security on the router/Wi-Fi access point such as encryption and enable your SSID to be broadcast to try and isolate the issue.

As a last resort, consider performing a factory restore/reset of your Wi-Fi access point

Backing up your iPhone or iPod touch:

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In order to get best results, always make sure you have the latest version of iTunes installed and running before attempting to update or restore your iPhone or iPod touch.

Your iPhone and/or iPod touch is backed up by iTunes each time you:

Sync with iTunes (automatically on the first sync, every time you connect it to the computer)

Update in iTunes (occurs automatically without prompting)

Restore in iTunes (prompts you to create a backup before the restore process begins)

Although iTunes backs up most of your iPhone and iPod touch settings, downloaded applications, your audio, video, and photo content are not included in the backup.

Also, with iPhone 2.0 software and iTunes 7.7 or later, you can manually back up or restore your iPhone or iPod touch from a backup. To do so, Control-click or right-click the iPhone or iPod touch icon on the left side of the iTunes window and choose Back Up or Restore from Backup*:

iTunes will not offer the option to restore from backup if no backups have been performed prior to accessing this option. For a list of content that iTunes backs up, as well as more information about backups, see article HT1766: "iPhone and iPod touch: About backups."

* The "Restore from Backup..." function differs from the "Software Restore" function in that it places information from a previous iPhone or iPod touch backup onto an iPhone or iPod touch after a software restore or update transfers the backup information to a different device.

Updating your iPhone or iPod touch (General)

iTunes also has the ability to update your iPhone or iPod touch software. When you begin the process of updating your iPhone and iPod touch, iTunes performs a standard backup* (as mentioned above). To do so you would need to:

Make sure you have the latest version of iTunes installed and running before attempting to update.

Connect your iPhone or iPod touch to your computer.

Select your iPhone or iPod touch when it appears in iTunes under Devices.

Select the Summary tab.

Select the Check for Update option (as seen in the screenshot below):

* Updating your iPhone or iPod touch does not affect user content or settings.

Updating your iPhone and iPod touch to iPhone software 2.0 or later for the first time:

Software updates prior to iPhone software 2.0 updated the device without affecting your settings or media content. Updating your iPhone and iPod touch from iPhone software 1.x to 2.0 or later includes a back up, erase, and then restore of your device prior to installing the new update. iTunes will offer to create a one-time media backup of your device depending on what content is on your device and what content is stored in the iTunes Library you are connected to. You should ensure that you have enough free space on your Mac or PC to accommodate a backup that matches the capacity of your iPhone or iPod touch (4 GB, 8 GB, 16 GB, or 32 GB) if you proceed with the this backup.

As a result of this comprehensive one-time media backup, this process can take some time. The amount of time, is determined by the amount of data on the iPhone or iPod touch.

Restoring your iPhone or iPod touch

Using the Restore function for your iPhone or iPod touch is part of standard troubleshooting procedure. Restoring your device will erase all data from your iPhone or iPod touch, including songs, videos, contacts, photos, calendar information, and any other data. All iPhone or iPod touch settings are restored to their factory condition.

Whenever you restore your iPhone or iPod touch, Apple highly recommends that you perform a sync prior to restoring in order to back up any changes since your last sync. If you have movie rentals on the device, see this document before restoring.

Use the following steps to restore your iPhone or iPod touch:

Make sure you have the latest version of iTunes installed and running before attempting to update.

Connect your iPhone or iPod touch to your computer.

Select your iPhone or iPod touch when it appears in iTunes under Devices.

Select the Summary tab.

Select the Restore option.

When prompted to back up your iPhone or iPod touch's settings before restoring, select the Back Up option (as seen in the image below). If have just backed up the device, it is not necessary to create another.
Select the Restore option when iTunes prompts you (As long as you've backed up your device, you should not have to worry about restoring your phone).

Once the restore process has completed the iPhone or iPod touch restarts and displays the Apple logo while starting up:

iPhone only: For the iPhone only, after a restore, the iPhone displays the "Connect to Activate" screen. During this period you must continue to keep your device connected to complete activation. If iTunes does not have an Internet connection, you cannot complete this step.
The final step is to restore your iPhone or iPod touch from a previous backup. Once your iPod touch or iPhone is restored and, in the case of the iPhone, in the process of activating, you should be able to see the following in iTunes:

Select the back up you want for your iPhone or iPod touch and select the Continue button in order to complete your device's restoration.

Movie Rentals FAQ

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How do I rent a movie from the iTunes Store?

You can rent movies from iTunes and transfer to and watch them on your Mac or Windows computer, iPhone, iPod touch, iPod classic, or iPod Nano (3rd generation) or on your TV using Apple TV.

Use iTunes 7.6 or later to make sure your iPod or iPhone has the most recent software updates. To play rented videos from the iTunes Store, QuickTime 7.4.1 or later is required.

Browse the iTunes Store on your computer or Apple TV and look for movies with a Rent button. Once you click Rent, your movie will begin to download immediately. You have 30 days to watch your movie. Viewing time limits may vary by country.

To learn more about how to rent a movie on your computer read:

How to Rent a Movie from the iTunes Store on your computer.

To learn more about how to rent a movie on Apple TV read:

How to Rent Movies from the iTunes Store on Apple TV.

What are the movie rental viewing and expiration limits?

The movie rental period expires when the 30 day or viewing time limit is reached. Expired content will automatically be deleted. For more information about movie rental viewing and expiration rules, read this article.

What video formats are available for movie rentals?

The iTunes Store offers a choice of video formats for movie rentals. Read this article to choose the format best suited to the device you will be viewing your movie on.

I have a problem downloading my movie rental:

Make sure that:

Your Internet connection is active.

Your firewall and anti-virus software is allowing access to iTunes.

You check your pending downloads by selecting “Check for Available Downloads” under the Store menu in iTunes 8 (or “Check for Purchases” under the Store menu in iTunes 7), or Settings > Downloads > Check for Downloads on Apple TV.

I have a problem with my rental transaction:

You can report problems with your movie rentals (such as accidental rentals or quality problems) directly through your Purchase History in iTunes:

Locate the item in your Purchase History.

Click the "Report a Problem" link.

Select the appropriate problem symptom.

Enter notes explaining the situation in the Comments section

Using Safari on iPod touch and iPhone with websites containing frames

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Note: On a computer you will be able to scroll through such frames using a scroll bar.

Frameset on a computer

On the iPhone and iPod touch these frames do not contain any scroll bars and each frame of such frameset will be expanded to fit its content.

Frameset on iPhone and iPod touch

In order to browse through such frames and see all of its content you will need to use the two finger scroll technique instead.

Example:

With MobileMe Mail on the web, you have a preview pane window. When you select your email in the Inbox while using Safari, you need to use the two finger flick or drag up or down solution to scroll through the body of that email message. When you use just one finger, you are scrolling through the web page so you won't be able to see the body of the email message.

iPod and iPhone: TV out support !

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The following devices have support for TV out:

iPod touch
iPod touch (2nd generation)
iPhone (software version 1.1.1 or later required)
iPhone 3G
iPod nano (3rd generation)
iPod nano (4th generation)
iPod classic
iPod (5th generation)
iPod with color display (iPod photo)

Note: Other iPod models may support viewing of photos or slideshows on the iPod display but do not support TV out.

The following docks support TV out when used with an iPod model or iPhone that supports TV out:

Apple Universal Dock (requires either the Apple Composite AV Cable or the Apple Component AV Cable - will not work with the iPod AV Cable). Search the store for part number MB125G.

iPod Universal Dock or iPod with color display Dock (iPod photo Dock)

Important: The iPhone dock does not support TV out.

iPod models that support TV out can support viewing on a television in several different ways. Use the tables below to see which cables and docks can be used with each iPod model. Check the documentation that came with the cable or iPod for information on how to connect and enable TV out.